COVER STORY
Under Control
Associated Food Stores’ Jeff Ladle found a patching solution that also addresses spyware and inventory concerns. For Associated Food Stores, a cooperatively owned wholesale grocery distributor, what began last year as a search for a suitable answer for network patching has evolved into a full network inventory solution and improved control over renegade software. For Jeff Ladle, the firm’s IS server manager, the move toward centralized management actually began several years ago with the need to automate software patch management.
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SPECIAL FOCUS: MSPs/INTEGRATORS
Bank outsources security to the cloud
Service provider option reduces cost, provides technology flexibility.
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How to work with an MSSP
Hosted solution providers offer a variety of services.
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CPA firm defends against spam
Outsourced security service provides cost savings.
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CONFERENCING
Video connects board and members
Indiana library services group brings annual session to its 720 member organizations.
Firm gains visibility into its network to inspect, identify and analyze hundreds of applications and protocols.
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The IP conferencing advantage
With IP, administrators can tie in newer Web-enabled features.
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Video collaboration anytime
Ease of use and return on investment are considerations.
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INTRUSION SECURITY
Testing can tighten your security
Identify vulnerabilities before they are exploited.
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commentary: Better solutions needed
Security solutions need to be simpler to implement and maintain.
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CABLING, RACKS AND ENCLOSURES
Infrastructure to bank on
New enclosures, KVMs and PDUs maximize data center space.
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Jumper management is critical
Required rack space and ease of management are affected.
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OPINION
Editor's Note
We have a problem
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CONFERENCING
IT Insight
Ken Emerson, director of strategic planning and CIO for Boiling Springs Savings Bank, discusses how federal regulations affect his outsourced processes.
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TRENDS
SMB networks said at risk
Security concerns for VoIP
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NEW PRODUCTS
Conferencing
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Infrastructure
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Spotlight: Telephony and VoIP
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General
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COVER STORY
Flying blind no longer
Cable One’s Stephen Fox improves contact center management with a switch to IP communications across 50 sites in 19 states. Over the past 10 years, Cable One executives began to notice how difficult monitoring and tracking calls coming into its 49 customer service centers nationwide had become. The digital cable and broadband Internet service provider’s older telecom systems did not allow even for the tracking of basic statistics such as average call time, total call volume or abandonment rate.
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SPECIAL FOCUS: PREMISES INFRASTRUCTURE
VoIP requires power backup
New telephone implementations may necessitate more UPS attention than LAN data networks.
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Cabling lifecycles and TCO
A cabling decision should be a 10-year commitment, supporting two to three generations of active equipment.
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A power controller for data centers
In a general IT environment, SNMP is valuable as a tool for efficient large-scale management of devices.
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REMOTE MANAGEMENT
Solve your remote network problems
Network operations center workers at Interop troubleshoot from their central location.
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KVM earns high grades
Caltech research group manages and monitors its network with remote technology.
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City tries KVM over IP
Switches provide Norfolk, Va., IT department with remote server management for 70 sites.
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PERFORMANCE MANAGEMENT
Load balancing boosts network
Server healthcare is enhanced for provider of medical supplies and services.
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OPINION
Editor's Note
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IT Insight
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TRENDS
SMBs moving to converged networks
PoE gaining traction
Cities adopt high-speed wireless
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NEW PRODUCTS
Special Focus: Premises Infrastructure
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Spotlight: Security
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COVER STORY
No more clipboards
Louisiana healthcare system chooses a wireless network with thin access points and centralized control. Gone are the days of the metal clipboards attached to hospital beds. Today, doctors and nurses often use portable laptops and PDAs to obtain patient records and diagnostics, and hospitals are researching wireless network infrastructures that can support flexible voice and data applications.
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SPECIAL FOCUS: WIRELESS
Wireless network connects attendees
Solution provides flexibility for conference center communication requirements.
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Wireless improves productivity
High-speed access allows officers to respond more quickly.
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Hot spots can burn you
Infected endpoint devices can bring security threats back with them.
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IP TELEPHONY
VoIP + AND1 = slam dunk
Switch from analog phone system saves sportswear apparel maker time and money.
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VoIP paves the way
New business communications system connects company’s 18 facilities.
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Don’t ignore voice quality
Voice quality measurement can help in making buying decision.
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BUSINESS CONTINUITY
Are you running out of time?
The IP network allows companies to eliminate tape and securely handle restores off-site.
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Save those e-mails
Regulatory compliance requirements mean tighter controls on stored messages.
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Firm builds better storage
Blade servers and SAN replace five-year-old network and direct-attached storage.
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INFRASTRUCTURE
Passion inspires video network
University uses existing Category 5 cabling for simple analog television transmission.
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OPINION
Editor's Note
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IT Insight
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Trends
The future of bot worms
Mobile apps make strides
Who is in charge?
Faster, ever faster
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NEW PRODUCTS
Special Focus: Wireless
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Infrastructure
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Spotlight: Testing & Monitoring
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Storage
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General
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COVER STORY
Shields Up!
Intrusion-prevention systems are all the rage right now. Here’s how five such appliances stack up. The inadequacies inherent in current defenses have driven the development of a new breed of security products known as intrusion-prevention systems (IPS).
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SPECIAL FOCUS: NETWORK SECURITY
Bring on the security gateway
Internal security is often overlooked when firewalls and IPS are already in place.
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BWM can aid security
A bandwidth-management approach can throttle resources allocated to applications.
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The key to network security
Intrusion-prevention systems augment the defenses provided by firewalls and antivirus software.
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One million Web sites
ISP protects customers with advanced intrusion-prevention system.
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VOICE NETWORKS
VoIP assists global training
Presence-based communications, lower conferencing costs spur system overhaul.
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Hospital sends voice over WLAN
A wireless switch system approach proves beneficial for staff and patients.
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One size does not fit all
Hosted VoIP can solve many of the challenges faced by smaller enterprises.
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CONFERENCING
Virtual class delivers worldwide
Tech giant switches its training program to an ASP model, Web-conferencing system.
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Re-shape communications
Presence will allow users to initiate real-time conferences on the fly.
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WIRELESS
Dump the parallel universe
Emerging wireless security solutions eliminate the need for a parallel network infrastructure.
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802.11i secures the WLAN
The cipher of choice is the advanced encryption standard.
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OPINION
Editor's Note
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IT Insight
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TRENDS
Category 6a gaining steam
SMBs cautious on VoIP
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NEW PRODUCTS
Special Focus: Security
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Infrastructure
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Spotlight: Remote Management
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General
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COVER STORY
Home Improvement
Russ Rosen’s priority at Rooms To Go was to create a disaster-recovery site to protect the company’s data from Florida storms. For many people, making changes can be a difficult decision. For others, making changes can simply depend on the weather. This is exactly how it was for Russ Rosen, chief information officer of Rooms To Go (RTG), a company that specializes in retail furniture sales in the Southeast U.S.
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STORAGE
How to identify storage solutions
Storage hardware can be expensive, so why not consider outsourcing your data backup needs?
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Consider SAN cabling
Your storage-area network may require special cabling for best performance.
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MOBILE COMPUTING
Clinical care goes mobile
Hospital moves closer to all-paperless goal with secure wireless technology.
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Which way to MAN?
Pasadena City Hall opts for CWDM network for temporary distributed system.
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CABLING INFRASTRUCTURE
Networking relieves growing pains
Hospice’s new building cabled to accommodate remote workers, new technologies.
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Transition to the next generation
Connectivity is the single most overlooked component of the cabling infrastructure.
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Push past the standards
Higher-performing products can provide flexibility in the design of the network.
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TESTING & MONITORING
Analysis tools improve performance
Adding bandwidth may not always be the best answer to managing application traffic.
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TRAFFIC ANALYSIS
Where IT, business meet
Understanding the actual end-user experience is vital to managing application delivery.
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The distributed system option
Unifying a logical business-centric view of the network with a physical view is critical.
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OPINION
Editor's Note
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Feedback
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TRENDS
Arizona installs IP network
VoIP: room for improvement
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NEW PRODUCTS
Wireless
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Infrastructure
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Spotlight: Power
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General
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COVER STORY
Foundation for Success
Located in Northern Virginia, one of the hottest real estate markets in the country, Samson Realty continues to experience a level of growth that would have most executives’ heads spinning, according to David Ridley, managing broker of the firm. Consider that in each of the previous four years, Samson Realty has doubled its business.
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OUTSOURCED SERVICES
Coordinated Effort
Firm’s new data center and headquarters network benefits from suppliers’ involvement and assistance.
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IT drives quality services
CIO, service provider focus on data, internal customers in network management overhaul.
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REMOTE MANAGEMENT
Manage servers with IPMI
Most rack-optimized servers and blades include some form of a built-in server processor technology like IPMI.
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In control with remote access
Migration to new network meant upgrading a firm’s remote access solution.
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WIRELESS
Big deployments, better solutions
Legacy wireless LAN solutions may not provide adequate coverage for today’s network users.
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Enclosures for your WLAN?
In many circumstances, enclosures may be a good idea for wireless access points.
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VOICE NETWORKS
The myths of VoIP deployments
There are a number of common pitfalls to avoid to help assure the success of your project.
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Bank tries hybrid IP approach
Analog phones working in concert with an IP network boost internal efficiency and customer service levels.
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CABLING INFRASTRUCTURE
Why fiber links fail
Dirty connections and poor polishing can be identified with cable testing tools.
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Protect your network
Metal-clad cabling offers an extra measure of protection.
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Enforce the ‘no smoking’ policy
Limited-combustible fiber-optic cables resist the spread of fire and smoke.
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OPINION
Editor's Note
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Guest column
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TRENDS
Buyers, vendors not on same page
E-Rate assists schools
Wireless in transition
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NEW PRODUCTS
Voice
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Cabling infrastructure
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Spotlight: Security
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COVER STORY
Extreme Availability
New York Stock Exchange’s new IT infrastructure puts hand-held wireless terminals in brokers’ hands. While reliability is important to every company, the New York Stock Exchange (NYSE) is among the handful of organizations that require uninterrupted availability–as close to 100% as possible. Whether a trader on the stock exchange floor or an institutional investor, the technology supporting the Exchange must provide the ability to immediately respond to market fluctuations and take appropriate action, says NYSE Chief Technology Officer Roger Burkhardt.
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Special Focus: CONFERENCING
Web conferencing works wonders
Fighting AIDS in South Africa benefits from collaboration of medical personnel around the world.
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Maximize conferencing benefits
Consider these factors when assessing the pros and cons of the different solutions available.
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Tool tracks video problems
The switch to H.323 conferencing brings performance problems along.
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Flexible unified messaging
There are five common types of user configuration for unified messaging.
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INFRASTRUCTURE
Which cable to choose?
Cost considerations, cable run length will help determine choice between Category 5e, 6 or 6a.
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Increase network availability
A critical systems management strategy provides the correct event information to the right people.
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WIRELESS
Build wireless LANs that last
Access points can be designed to work in adjacent groups without co-channel interference.
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Firm rests easy with WLAN
Increase in users forces special attention to bandwidth optimization.
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BUSINESS CONTINUITY
Ensure data center resiliency
Intelligent networks can lower costs, and improve security and business continuity.
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No more bumps in the road
State agency moves to storage area network for consolidated storage.
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New trends in storage
Affordability and scalability are the principal needs for wide-area storage implementations.
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OPINION
Editor's Note
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Guest column
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Trends
Acceleration market growing
Wireless - Stay home or roam
Security - New technologies, new threats
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NEW PRODUCTS
Special Focus: Conferencing
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Infrastructure
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Spotlight: Testing and Monitoring
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COVER STORY
Smart Security
Chicago Housing Authority meets its remote-access needs with an SSL VPN solution. George Stephenson was in for another late night. The security officer at the Chicago HousingAuthority (CHA) and his team of four internal IT staff were working around the clock trying to manage a growing network and user base. Just maintaining the environment was taking every hour, not including the 26 strategic IT projects on the docket, nor the growing list of internal and external users all demanding access to CHA applications and data.
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Special Focus: STORAGE
How to lower your storage costs
Operating and data-recovery costs are significant portions of overall expense.
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Firm manages SAN changes
For financial services company, downtime is not an option.
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Selecting the right storage
Size of company and data-management needs influence the choice.
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VOICE OVER IP
Protect your voice network
Hackers will find ways to exploit weaknesses in IP voice networks.
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NETWORK SECURITY
IPS platform secures university
Outside-the-edge platform examines traffic using signature- and rate-based monitoring.
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CABLING INFRASTRUCTURE
Switches enable fiber to the desk
Wall-mountable, managed devices support optical uplinks and copper ports.
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The need for speed
Advances in media conversion extend distances but may increase delays.
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WIRELESS
University tries broadband wireless
Distance learning is first application to test Texas A&M’s distributed network strategy.
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OPINION
Editor's Note
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Guest column
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Trends
PDAs pose WLAN concerns
Security growth strong
MSP use growing
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NEW PRODUCTS
Special Focus: Storage
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Power management
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Wireless
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General
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Network monitoring
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COVER STORY
Penguin Security
How one enterprise used an open source authentication system to provision more than 1,500 users. Joe Dennick, IS director at Omaha-based Securities America, needed an authentication approach using a database-management system–and he needed that system to maintain 99.9% uptime. He did not need it to be expensive–and he had more than 1,500 independent brokers waiting for his solution.
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SPECIAL REPORT
The Dream Network
Networld+Interop’s eNet brings together the latest wired and wireless technologies.
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Special Focus: TESTING & MONITORING
Reduce network complexity
Application front-end appliance processes rather than switches traffic demands.
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Five critical challenges
Simulation technologies can assist with new deployments.
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Firm designs dual network
Network-monitoring solution ensures components are working properly.
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REMOTE MANAGEMENT
The need for remote management
Shorten the time to identify, isolate and resolve problems.
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Optimize first, upgrade later
Leverage the bandwidth at hand through WAN optimization solutions.
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Remote monitoring reduces costs
Firm monitors critical performance metrics of its applications.
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CABLING INFRASTRUCTURE
PoE: midspans vs. endspans
Delivering power to end devices over existing data cabling provides flexibility.
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VOICE NETWORKS
Beyond the cordless phone
Adoption of voice on wireless LANs is the next logical step.
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OPINION
Editor's Note
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Guest column
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Trends
Wireless interface?
Slow going onVoIP
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NEW PRODUCTS
Special Focus: Testing & Monitoring
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Cabling infrastructure
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Voice networks
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General
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COVER STORY
Big Pipe on Campus
Ohio institutions implement a 10-Gigabit Ethernet switched-fiber backbone to enable high-speed desktop applications over UTP copper. Gigabit to the desk is not just for the engineering students,” says Tim Deaver, manager of technical services for the 300-acre campus shared by Ohio State University Newark (OSUN) and Central Ohio Technical College (COTC).
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NETWORK SECURITY
Reduce the threat from computers
Adding network-based policy enforcement protects against endpoint attacks.
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Layer on your security
Understand the different types of attacks.
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Shore up your network
The four pillars of protection can defend your network.
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CONFERENCING
Real-time collaboration
Firm uses Web conferencing to bring clients together.
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Conferencing supports training
Ease of installation, low maintenance are key.
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2004 Editors’ Choice Awards
23 companies honored for outstanding editorial contributions.
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CABLING INFRASTRUCTURE
Tester assists move
Existing Category 5e network handles higher-speed applications.
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WIRELESS
A wireless network for CTIA
Demonstration showcases enterprise-ready wireless.
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The untethered business
Trends demonstrate continued growth in wireless networking.
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Special Focus: E-BUSINESS TECHNOLOGIES
The neglected intrusion
Use-filtering software differs from content-filtering tools.
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A new network perimeter
Remote users threaten today’s two-tier network.
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Appliance secures collaboration
Hospital systems exchange information via appliance.
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SSL VPN vs. IPSec VPN
Both have their own unique features and advantages.
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A global network
Hotel chain connects properties through high-speed WAN service.
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OPINION
Editor's Note
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Guest column
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Trends
The road to 10-GigE
Super communications
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NEW PRODUCTS
Special Focus: E-Business Technologies
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Conferencing
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Infrastructure
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General
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COVER STORY
The Telephone
How one business took advantage of voice-over-IP technology through a service provider’s Web-based system. Jeff Shaddy, director of capital markets for Pacific Capital, a local commercial real estate finance company in Pleasanton, Calif., knows something about technology. In fact, his passion for high technology and its continuous stream of innovations is only surpassed by his love of commercial real estate financing.
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INFRASTRUCTURE
New standard addresses needs
Provides a safety standard for the new generation of cable-routing systems.
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STORAGE
iSCSI arrays address storage needs
Firm’s move from NAS provides virtualization technology.
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What are IP SANs?
A simpler, less expensive alternative to Fibre Channel.
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WIRELESS
Wireless connects public agencies
Libraries, police departments provided with high-speed access.
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INTERNET / WAN
Analyzers aid VoIP-WLAN rollout
Retransmissions, dropped packets among the problems addressed.
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Firm taps into IP system
Temporary relocation does not stifle business activities.
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TESTING & MONITORING
Prevent faults in your IP network
Predeployment testing can assure voice, data and video play well together.
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Special Focus: VOICE NETWORKS
Application layer awareness is key
Adding voice to converged infrastructure brings several challenges.
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An IP telephony roadmap
Determine what your needs are now and in the future.
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Platform bridges communications gap
Global company improves collaboration and efficiency.
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Five steps to reduce expenses
Cutting telecom expenses requires a strategy.
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Just the right prescription
Wireless phones are an integral part of hospital’s all-digital network.
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OPINION
Editor's Note
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Guest column
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Trends
Companies losing millions on telecom
Police blotter
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NEW PRODUCTS
Special Focus: Voice Networks
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Infrastructure
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Spotlight: Remote management
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COVER STORY
Make IT One
Southern Company puts its energy behind a more efficient, productive authentication process across disparate network platforms. The process of unifying or bringing systems together is not a process of abandoning existing systems in favor of a common platform company-wide, says Becky Blalock, Southern Company senior vice president and chief information officer.
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INFRASTRUCTURE
Are you dense?
High-density patch panels can lower data center space costs.
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More power over Ethernet
High-power hubs needed for next-generation devices.
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VOICE NETWORKS
A richer rich-media experience
Need for communications flexibility poses challenges.
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Is your switch smart?
Intelligent switches can improve QoS.
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INTERNET / WAN
Schools improve bandwidth
Traffic-management device speeds student access.
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Special Focus: LOCAL AREA NETWORKS
'New school' rules
Appliance improves network performance by addressing the “triple threats.”
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From the top down
Focus on common sources of trouble with your applications.
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'Do-it-yourself' monitoring
Company remotely tracks environmental and physical factors.
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Monitoring tool reduces complexity
Company reduces the difficulties of managing its network.
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OPINION
Editor's Note
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Guest column
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Trends
FUD factor sells security upgrades
VoIP planning is paramount
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NEW PRODUCTS
Special Focus: Local Area Networks
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Product Preview: BICSI
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Spotlight: Wireless
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General
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Spotlight: Testing
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Viewpoint
The e-book fad
Love’em or hate’em, electronic versions of print publications are becoming the rage in trade publishing.
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Trends
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