Mobile and Wireless Management: The Silent Epidemic
This paper will explore the origins and dimensions of the mobile and wireless management problem; discuss obstacles that organizations face when trying to get the problem under control; and explain how outsourcing is a viable option for gaining control of wireless usage and expenses.
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Why Enterprises Should Out-Task The Management of IT Infrastructures
The foundation of every successful Information Technology (IT) organization is managing enterprise-dependent applications and infrastructure that are frequently undervalued and underutilized. Complex enterprise applications, such as SAP, Oracle, etc., enjoy continuous publicized documentation on their related technical and operational challenges. Unfortunately the inherent competitive value from IT infrastructure management practices and solution technologies is more elusive, and thus related issues less explored. Nonetheless, the rapid adoption of IT as an enterprise strategic enabler has created a heterogeneous computing environment with enterprise productivity dependent on 24/7 high performance availability with escalating management complexities and costs.
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Selecting an Optimum Class-of-Service for Enterprise Applications
Enterprise applications, such as those from SAP, Oracle, PeopleSoft and others, have become the cornerstone of most multinational corporation's (MNCs) software strategies, and are used for processing literally trillions of business transactions annually. Despite the applications' criticality, all too often insufficient attention is paid to how they perform over a global Wide Area Network (WAN). When performance problems occur the impacts upon the enterprise can be dramatic, such as in the case of disruptions in order processing, shipping, invoicing, collections, inventory replenishments, customer service, and ultimately bottom-line financial results.
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Email Archiving: A Proactive Approach to Managing the e-Discovery Process
Complications arising from a legal discovery request can be alleviated with the right approach - what you should consider to be ready in the event of legal discovery.
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Gain Control of Your Computing Environment
Technology now plays a crucial role in the strategic direction of most companies, but especially in information-intensive organizations. Yet, many companies set themselves up for failure by having no structured framework for managing their information technology (IT) assets. Although some perform periodic asset inventories, most take no further steps toward a comprehensive asset management process. Because the process takes time, skilled people, and software tools that companies often lack, IT asset management simply is overlooked in many organizations.
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A Unified View: The Holy Grail
Capturing a 360-degree view of the customer is considered the Holy Grail in banking. Today's financial institutions understand that future business will come from nurturing and maximizing existing relationships. Yet, while financial institutions have a huge amount of customer data, this information is often segmented and stored within various divisions that don't communicate. A host of software has been developed to capture a unified customer view, yet institutions should spend more time determining what they're looking for before the IT department gets involved in the crusade.
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Global Voice Over IP Network Architecture and Design
Global Crossing, a leader in the Voice over IP services market, has deployed a global, converged packet-switched network and services platform that delivers Direct Dial Long Distance calling, Local Direct Inward Dialing, and Toll-Free calling services. The company is using this infrastructure as the platform to develop and deliver IP-based voice services that can be delivered via SIP or traditional TDM-based signaling and to maximize technology migrations for our customers.
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How IBM positioned for business growth using integrated business communications.
The anticipated sunset of traditional telephone technology and the shift to Voice over IP (VoIP) will likely drive a number of business benefits - reduced cost being chief among them - though many of these benefits may not be apparent to users. People will continue using telephones in the way they always have - if telephones are all they are offered. But broader changes in IP-based communications can enable organizations to give their employees communications capabilities beyond telephones and receive significantly more business benefits in return.
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Migrating to Windows Vista: Your Messaging Security Solution
This MessageLabs White Paper looks at the implications of migrating to Vista in terms of messaging and web security, and summarizes key issues you urgently need to consider. But it also highlights the comprehensive, cost-effective solution that MessageLabs can provide, a solution that can successfully bypass the problems and ensure you complete peace of mind during the migration process.
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Effectively Securing Small Businesses from Online Threats:
MessageLabs leading role in the security services industry is the result of an extensive commitment to research, investigation, and proactive threat tracking of all communications-related online threats. This knowledge is used to develop the most secure communications security solutions for SMBs by learning about threats and averting them before they can impact the business. The system works by first identifying threats outside of the SMB network and filtering items such as viruses and unwanted content before they enter the network.
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The Value of Clinical Transformation
The value proposition for healthcare services is-like any other product or service-determined by a combination of technical quality, service quality, and cost. Critics of our current healthcare delivery system argue that the value is declining because cost is increasing much more rapidly than general inflation. These critics also contend that service quality is flat or declining and technical quality is highly variable, and thus undependable.
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Identity and Access Management Critical to Operations and Security
The point of identity and access management (IAM) solutions is to limit access to an organization's resources to those with legitimate access. Without it, organizations are at risk. The larger the organization, the more resources in need of protection, the greater the stakes. The more users, the more discrete resources to access, the greater the complexity. Unless mitigated by automation, the greater the complexity, the longer it takes to grant access and to deny access. Decreasing time to granting legitimate access translates to a gain in productivity. Decreasing time to revoking access translates to narrowing a window of vulnerability. Aberdeen research has determined that the two leading drivers for the adoption of IAM identity management and access solutions are increased productivity and compliance with security policies.
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Best Practices for Exchange Server 2007
An Exchange migration is one of the most complex, labor-intensive projects an organization can undertake. However, it does not have to be. With the proper planning and execution, you can successfully migrate to Exchange Server 2007 and minimize the impact on your users and your help desk. This white paper discusses best practices to assist you with some of the challenges that come with an Exchange migration.
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Managing Enterprise Security
Security is an integral and necessary component of business today, increasingly so due to the expanse of the Internet and the big "E's": e-business, e-commerce, and e-retailing. Security has never been so critical to an enterprise's survival, competitive advantage, and ability to maintain stakeholder value. An effective security program, therefore, is not only about security devices and technology, it must also incorporate people and processes.
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Free Your Business: The Benefits of Managed Linux® Hosting
The Verio Linux® VPS allows companies to achieve high levels of performance, control, and security while avoiding server management responsibilities. In this paper, Verio, the inventor of VPS technology, examines the features of Linux-based virtual server hosting and its benefits for a range of business needs and applications.
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Deploying Broadband Phone Solutions Designed for Small and Medium Businesses
Many SMBs have hung onto their existing PBX system or hosted IP Centrex services to postpone installing a next-generation VoB system due to fear of high integration costs and Quality of Service (QoS) problems. The result is that from a business communications perspective, these companies are underserved. But Whaleback offers a premises-based business communication service that provides SMBs with full-featured communications and a comprehensive service plan that includes remote monitoring and onsite engineering and system management. It provides SMBs with a predictable cost model for business communications and PSTN-like voice quality.
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Plug and Play: Managed IP Telephony
After years of hype, IP telephony has made the shift from an emerging technology to a viable business solution. IP telephony is gaining accelerated business adoption because it provides measurable cost savings, simplifies the delivery and management of communications, and facilitates convergence for more flexible business practices.
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Data Protection MSP Primer
The number of Data Protection Managed Service Providers has seen explosive growth over the past few years. This should not be a surprise with the never-ending quest by many IT organizations to lower costs through out-tasking specific tasks like security, monitoring, and data protection. However, providing data protection as an out-sourced service is different than other outsourced IT services. The consequences of failing to protect the organization's data are severe. On the one hand, it can mean the organization is not meeting its regulatory compliance requirements leading to harsh financial and possibly criminal penalties. On the other hand, when there is a significant loss of data or a disaster it can prove fatal to the organization. This often leads CIOs and SMB business owners to intuitively jump to the conclusion that they must do the data protection themselves to make sure their data is protected and recoverable.
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